Warranty & Returns Policy
BZ Offroad - 2yr
Bilstein - 1yr/40,000km
Koni - 3yr
Tough Dog - 2-3yr (model dependant)
Dobinsons Springs and Shocks - 2yr
King Springs - Limited Lifetime Warranty
Lovell's Springs - 5yr
Lovell's Shocks - 3yr/70,000km
Polyair Springs - 1yr
Airbag Man - 1yr
BushSkinz 4x4's warranty will not cover any product which has:
Been installed/used outside manufacturer’s guidelines.
The incorrect grade of lubricant or the insufficient amount of lubricant used.
Accident damages or impacts which may have damaged the item.
Been dismantled, modified or misused (excessively worn).
If customers account is in arrears/not it good standing.
Exceeded the warranty terms ie. passed the warranty date and or excessive kilometres etc.
Credits for warranties will not be processed until BushSkinz 4x4 receives confirmation from its suppliers or BushSkinz 4x4's own warranty department that the warranty has been accepted.
All appropriate warranty paper work must be completed and accompany the product being returned.
Transportation is at your own expense unless prior agreement has been made.
Removal and/or fitting costs is at your own expense.
BushSkinz 4x4 will honour original manufacturer’s warranty on any part on sold through BushSkinz 4x4, unless expressly stated otherwise.
Customers can return an item due to change of mind/no longer required so long as all of the following are adhered to:
- Return is within 30 days of date of purchase.
- Item is in as new / resaleable condition, including packaging and all parts.
- Customer is responsible for return shipping, cost of shipping the item to the customer and a 15% restocking fee.
Limitation of Liability
BushSkinz 4x4's liability shall be limited to the value of any goods or services supplied. BushSkinz 4x4 employees and agents will not be liable for loss or damage of any kind, however that damage is caused or arises. This includes but is not limited to loss of profit caused by delays in delivery, unreasonable use, negligence, wear and tear, and faulty specifications.
Warranty shall be limited to that product only. BushSkinz 4x4 will not be liable for consequential damage, injury to person/persons, towage, accommodation, or loss of income, this includes, but is not limited to defects arising from accidents, misuse, overloading, negligence, participation in motor sports, and vehicles modified from manufacturers specifications.